Q - Digital Marketing respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you purchase our services, correspond with us, use our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
1. Important information and who we are
This privacy policy aims to give you information on how Q - Digital Marketing collects and processes your personal data through your purchase of services from us, correspondence with us, use of our website including any data you may provide through any of those activities.
Our services and this website are not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Controller
Q - Digital Marketing is the controller and responsible for your personal data (referred to as, "we", "us" or "our" in this privacy policy) where:
β’ you provide your personal data directly to Q - Digital Marketing;
β’ your personal data is provided to Q - Digital Marketing by a customer in connection with a contract for the provision of services by Q - Digital Marketing to that customer;
β’ your personal data is provided to us by a supplier, outsourcing company or other third party in connection with a contract for the provision of goods or services by that organisation to us;
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third-parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
2. Cookies
Our website may use cookies to distinguish you from other users of our website. Cookies help us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
β’ Strictly necessary cookies. These are cookies that are required for the operation of our website.
β’ Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
β’ Functionality cookies. These are used to recognise you when you return to our website and remember your preferences.
β’ Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our advertising more relevant to your interests. We may also share this information with third parties for this purpose. Third parties may place cookies, web beacons and other storage technologies on your web browser to enable Tangent Marketing Services to serve you with advertising relevant to you and your interests.
β’ Retargeting cookies. We may use services provided by Google, Facebook and LinkedIn for cookie-based retargeting advertising. During retargeting, the following data may be collected: your browsing activity, IP address, mobile device type and what advertisements you interacted with and how. This information will help us regulate the advertisements you are served and measure their effectiveness.
β’ You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
3.Disclosures of your personal data
We may share your personal data with the third-parties set out below for the purposes set out in the βPurposes for which we will use your personal dataβ table above.
β’ Service providers acting as processors who provide IT and system administration services, including for dealing with certain processes necessary for the operation of the website.
β’ Third-parties to whom we may choose to sell, transfer or merge parts of our company or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our company, then the new owners may use your personal data in the same way as set out in this privacy policy.
β’ Analytics and search engine providers that assist us in the improvement and optimisation of our website.
β’ Third-parties to whom we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements or to protect the rights, property, or safety of our donors, or others.
β’ Professional advisers such as lawyers, bankers, auditors and insurers based in the UK who provide consultancy, legal, banking, accounting and insurance services.
β’ HM Revenue & Customs, regulators and other authorities based in the UK who require reporting of processing activities in certain circumstances.
We require all third-parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
4.International transfers
Whenever we transfer your personal data out of the Qatar, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
β’ We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
β’ Where we use certain service providers, we may use specific contracts approved for use in Qatar which give personal data the same protection it has in Qatar.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of Qatar.
5.Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third-parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
6.Data retention
Generally speaking, we will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
By law, for tax purposes, we have to keep some of your personal data for seven years from the end of the tax year or accounting period to which it relates.
In some circumstances you can ask us to delete your personal data. Please see the βYour legal rightsβ section below for further information.
7.Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
β’ Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
β’ Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
β’ Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
β’ Object to processing of your personal data where we are relying on a legitimate interest (or those of a third-party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
β’ Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
β’ If you want us to establish the data's accuracy.
β’ Where our use of the data is unlawful, but you do not want us to erase it.
β’ Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
β’ You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
β’ Request the transfer of your personal data to you or to a third-party. We will provide to you, or a third-party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
β’ Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
8. Contact us
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
If you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following ways:
β’ Full name of legal entity: Q - Digital Marketing (a company registered in Qatar with company number )
β’ Email address:
β’ Postal address:
β’ Telephone number: